Privacy Policy for ExploreThekkady
1. Introduction
Welcome to ExploreThekkady. We are committed to protecting your privacy and ensuring a secure online experience. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and use our services.
2. Information We Collect
We collect various types of information to provide and improve our services, including:
a. Personal Information: This includes data such as your name, email address, phone number, and payment information when you make a reservation or create an account.
b. Booking Information: Details about your room bookings, including dates, preferences, and special requests.
c. Usage Data: Information about how you interact with our website, including your IP address, browser type, pages visited, and the time spent on our site.
d. Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our site. Cookies help us remember your preferences and track usage patterns.
3. How We Use Your Information
We use your information for the following purposes:
a. To Process Reservations: To confirm and manage your bookings, including sending you confirmation emails and updates.
b. To Improve Our Services: To analyze usage patterns and enhance your experience on our website.
c. To Communicate with You: To respond to inquiries, provide customer support, and send promotional offers if you have opted in.
d. To Ensure Security: To detect, prevent, and address fraud or security issues.
4. Sharing Your Information
We may share your information in the following circumstances:
a. With Service Providers: Third-party vendors who assist us in operating our website, processing payments, or providing customer service.
b. For Legal Compliance: To comply with legal obligations, enforce our terms and conditions, or protect the rights and safety of ExploreThekkady and its users.
c. In Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, or destruction. However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal data, including:
a. Access: You can request access to the personal information we hold about you.
b. Correction: You can request corrections to inaccurate or incomplete information.
c. Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.
d. Opt-Out: You can opt out of receiving marketing communications from us.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our website constitutes acceptance of the revised policy.